Auditor Training Course Testimonials

Testimonials on the "ISO 9001:2000 Auditor Training Course and Forms" Debbie Settle - Quality Systems Coordinator Alcoa Eastalco Works - Frederick, MD    Email: Debbie.Settle@alcoa.com This is the first time I have done an implementation and these materials have been very helpful. Any time you have a question about the ISO requirements, the answer is in the Requirements Manual.   This tells you the direction you have to go. We used the Audit Plan Form, Audit Memo and Audit Report forms in the Auditor Manual and liked them.  All the forms have instructions that tell exactly what to enter on the forms. We used the data entry template version of the Corrective Action Form and the Audit Report because we want to be sure that everyone can read the entries. I trained another person using the training course.  The Auditor Manual was helpful because you could go back and look up information if you needed to.  The Checklists for the ISO clauses tell you what to look for.   The Universal Items Checklist is especially good because it ensures that you check all the ISO requirements that apply to the process you are auditing.  BSI, our registrar, liked what the Checklist forms covered in the audit and we were awarded our certification. These materials are a wealth of information that would be helpful to someone starting their system and to anyone who must audit it.   I especially like the fact that I can look at the materials when I have time to look at them.   They are always there. Michael Knight - QMS/ISO Coordinator iSKY, Inc. - Bend, Oregon It was pure luck that I found this web site.   I had less than 3 weeks to meet a commitment to our registrar to develop an audit schedule and conduct audits. The materials in this training course allowed me to set up the audit schedule, train 7 auditors and complete the audit of 6 departments in only 12 days.  I only made minor editing changes to the forms.   Not having to create these materials was a major time saver. This course can be taught in sections. This is helpful when you must consider the work assignments of trainees. If it were not for the Auditor Training Course, the Checklist, the Universal Items Checklist, audit forms, and guidance materials on the ISO 9001 Standard and process auditing, we would not have met the deadline for conducting the audit of 6 departments. Our auditors found that the Checklists and forms worked perfectly for them.  One auditor commented, "I've learned more about quality management from this course than I have ever learned before." The audit materials and forms were so well designed and comprehensive that this made it easy to complete our audits. Audit reports were delivered in a consistent format.  This allowed me to quickly combine the reporting from 7 auditors into a single Audit Report. Our registrar Auditor was pleased and impressed with our audit.   He was surprised with the detail and depth of audits that were performed by first-time auditors. I highly recommend the ISO 9001:2000 Auditor Training Course and Forms for companies that are striving to differentiate themselves from their competition by creating a "high performance" quality management system. Bill Cowell - Quality Manager / Bahrain I oversee the quality program of two companies that are ISO 9000 certified. I use these materials for in-house training and to resolve nonconformances from external audits. These materials enable me to respond to just about anything. I am impressed with the sample documents and forms. The "Analysis of Data - Possible Sources Chart" was particularly helpful in identifying what data to collect that would improve processes and benefit the company. There are many sample documents that can be used to meet the ISO requirements or set up a system to do something. The Trainer Manual has far superior content and guidance than any of the courses that I have taken. You could call the materials the ultimate source for ISO QA Managers. That's what it is. These materials are far superior to anything I have come across. Manfred Brunner - President groWing of Switzerland GmbH - Switzerland The concept behind the presentation of materials shows that the writer is an experienced teacher. This course is really impressive. Janet Gittings - CIA, CCSA, CQA Cahaba Government Benefit Administrators, LLC - Birmingham, AL We are a service company and some parts of the standard do not apply to us. We streamlined the materials and selected the parts that apply to our organization. There are so many good resources in this product that mean we do not have have to do this work ourselves. The audit forms and the instructions on how to fill them in were a life-saver. We modified the forms and put them on our intranet. We also put the pdf file "ISO 9001 Explained" on our intranet for access by all employees. Classroom training took 3 days and then we did audits for 1 ˝ days. Our auditors are off to a good start with these materials. We got a good response from our registrar auditors when they reviewed our Audit Reports. We are using these materials at all three of our locations. This was money well spent. Ernie Barnett – Quality Mgr/Production Mgr USTX Contract Services, Inc. – Austin, TX This Auditor Course has materials that you can use and just add your company name to them. We used the sample Quality Manual and 6 procedures as the basis for our Quality Manual. We also used many of the sample forms from “ISO 9001:2000 Explained” as part of our quality system. I only had to make a few minor changes on documents and forms. The forms even have instructions so people know what to put in each entry space on the form. This was helpful because I don’t have time to develop these materials. The training course is even helpful when you have an audit nonconformance. The person planning the corrective action can just check the clause number on the pdf version of the Requirements Manual (that you put on your computer system). The Requirements Manual tells you what the requirements mean, what you have to do, and has sample documents. This is helpful because a registrar auditor will only tell you that something is wrong, and will not tell you what to do. This course gives you everything in printed form and as computer files. In contrast, if you attend a public course, you just end up with a lot of notes you can’t read. All the sample documents and forms are the key to this product. Other training materials will just tell you what to do and not how to do it. They leave you hanging because they don’t give you any examples. Ernst and Young and Price Waterhouse Coopers purchased the Checklist and audit forms that are included in this training course. Organizations that have purchased the Auditor Training Course Adjutant General's Department TX Alcoa Eastalco Works Autocam Bill Cowell - QA Mgr. - Bahrain Brightstar Corporation C&V Data Management Services, Ltd. - UK Cahaba Government Benefit Administrators, LLC - 3 locations ClappDiCO Corporation Cleveland-Cliffs, Inc. Diamond Diagnostics, Inc. Diagnostic Hybrids Inc. Doublecote dpix, LLC EPSCCA - Louisville, Rockford and Marengo Empire Southwest, LLC Engelhard Corporation Formrite Companies Gear Company of America groWing of Switzerland GmbH - Switzerland Honeywell International Advanced Fibers and Composites iSky Jacobson - A Textron Company JDak,Inc. LeeMAH Electronics Inc. - San Francisco LeeMAH Electronics, Inc. - Texas LeeMAH Electronics, Inc. - China LogicaCMG Lowe Boats Major Metals, Inc. Mid-South Machine Company Milwaukee Valve, Inc. NATO Maintenance & Supply Agency Nypro Chicago OSR, Inc. OH Distributors - APU PT Riau Airlines - Indonesia Panama Aerospace Engineering, Inc. - Pamama Prototype Productions, Inc. Regent Aerospace Corporation Sanders Lead Company, Inc. Scot Forge Company Seneca Data Snoke Special Products Society to Benefit Everyone - Donation Speedometer Service Company Technologie and Projekt Management / Austria Jacobson - A Textron Company Totex Manufacturing, Inc. USA Harness, Inc. United States Army Medical Materiel Center, Europe (USAMMCE) Unicor - Sandstone, MN Unicor - Waseca, MN Unicor - Ft. Dix, NJ USTX Contract Services, Inc. West Coast Aerospace Auditor Manual       Requirements Manual and Exhibits Manual      Trainer Manual Testimonials       Training Course FAQ       Cost Justification       Return to Main Page