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ISO 9001:2008 Checklist Package

Checklists and forms for process auditing.
Available by email in US and A4 versions.


Click here to go to Checklist sample pages

The ISO 9001:2008 Checklist Package includes:

  • a 61-page Checklist with questions for each clause of the ISO 9001:2008 standard.

    The Checklist tells what to look for, where to look, and includes definitions for terms you need to know.


  • Instructions on how to use the ISO 9001:2008 Checklist

  • Universal Items Checklist   A checklist that ensures that the 15 (or more) ISO requirements that apply to a process are included in the audit.

    The Universal Items Checklist is used for documented or undocumented organization-specific processes. There are 2 versions of this form. One is for front office activities and service processes. The other is for manufacturing floor processes and includes calibration, equipment maintenance, and other requirements that apply to manufacturing.


  • Work Order Audit Form   This type of audit includes the processes that take place from the time an order is received to the delivery of the product or service. A Work Order Audit (also called a front-to-back audit) provides a current picture of how effectively processes are connected.

    A Work Order Audit allows you to audit many of the clauses of the ISO Standard and many organization-specific processes in a single audit. Instructions are included that explain how to conduct this type of audit. This form can also be used it to conduct Supplier Audits.


  • The Audit Plan Form   Used to list who to interview and the documents and records to be checked

  • Audit Steps Card   Lists the 9 Steps of the audit. This is placed in a plastic sheet protector. Auditors refer to this "reminder" when they want to know what to do next.

  • Manager Interview Form   Identifies what is included in a Manager Interview.

  • Records Review Form   Ensures that all the requirements that apply to records are included in the auditor's review of records.

  • Audit Results Memo   This form is used to list the items to include in the verbal summary to the area Manager upon completion of the audit.

  • Auditor Qualifications and Training Record   Defines your qualifications for an auditor, training provided, and the criteria for evaluating a Trainee's performance for 2 supervised / evaluated audits.

  • Other forms and charts   These assist in understanding how to conduct process audits. See full list of 35 documents in the samples below.

  • The Microsoft Word and Excel files in this package may be edited.

  • These materials allow first-time auditors to successfully conduct process audits -- even when they do not know the standard very well.

To be used for:
  • first audit review of an organization (gap analysis)
  • internal auditing
  • pre assessment audit (readiness for certification audit)
  • supplier audits
  • process auditing
Note:  Your registrar expects you to conduct process audits.  A process audit includes checking ALL the ISO requirements that apply to a process. These requirements are found in Clause 4.1 (items a through f) and at other locations throughout the standard.

This package has a new form called the "Universal Items Checklist." This new form provides the structure for ensuring that all the ISO requirements that apply to a process are included when a process is audited.  This form works with both documented and undocumented processes.

User Comment:  You have one of the best concepts out there. The "Universal Items Checklist" was good for picking up all the requirements that apply to a process.
Norman Anderson - Motor Technologies Group


Checklist Sample Pages
Adobe Reader 5.0 or later is needed to view sample documents.
Download from Adobe site if needed.


1.   Audit Steps Card   (US format)   (A4 format)
The Audit Steps Card shows the 9 steps that are taken to complete an audit. This "reminder" tool is placed in a plastic sheet protector. Auditors use this for the first several audits. The document is printable in the Checklist Package.

2.   Process Model Explanation   (US format)   (A4 format)
This chart helps auditors to understand the requirements in Clause 4.1 that apply to all processes. This is one of the additional documents in the Checklist Package.


3.   ISO 9001:2008 Checklist - 4 example requirement clauses   (click here)

4.   Checklist Instructions   (US format)   (A4 format)
Tells how to enter information on the Checklist.


5.   Checklist Package List of 35 Files (click here)   (US format)   (A4 format)

Actual time required to create these documents: 1 year


Note: See the Corrective and Preventive Action Forms Package if you also need a Corrective Action Request Form and a database for tracking corrective actions.

Note: See the ISO 9001:2008 Auditor Training Course Materials page if you must set up an audit program and provide training on how to conduct process audits. The full Auditor Training Course is based on the Audit Steps Card that tells (step-by-step) how to conduct a process audit. It also contains the materials in this package, and a full written explanation of the ISO 9001:2008 Standard.




User Comments
Emily Dyson - Spectrum Environmental Sciences, Inc. - Frederick, Maryland
The Checklist has guidance statements that foolproof the audit. The guidance statements tell you to talk to "these people," ask for "these documents," and look for "these things." This helps you to stay focused and to check all the items you should be looking for.

Chris Bumstead - Tyco Waterworks - UK
I have purchased so many business-related items which never match up to the advertising, but your package does that and more. A well-satisfied customer.

Ernst and Young and Price Waterhouse Coopers purchased the materials in the Checklist Package.

More User Comments and Customer List



Product Requirements and Terms
Requirements:   Microsoft® Word and Excel 2000 (or later versions)
Operating systems:   Windows 2000, ME, XP, Vista and network systems
File and paper size: US (8 1/2 X 11"),   or A4 (210 X 297mm)
Site License: Purchase of this product indicates that you have read and agree to the terms of the Site License. This is a Site License for a single location with up to 400 employees.
ALL SALES ARE FINAL.
Print Site License Agreement in US format (8 1/2 X 11").
Print Site License Agreement in A4 format.

Request a quote when:
1.   your organization has more than 400 employees
2.   the materials will be used at more than 1 location

Information required to provide a quote::
1.  Your Name, Title, phone, and email address
2.  Company web site
3.  Company name and address of each location
4.  Number of employees at each location

Provide information by email or phone (408)371-9995:
Send information by email here.

Delivery: Files are sent to buyer as an attachment to an email.


US Orders
Product:   ISO 9001:2008 Checklist Package (35 files)
Price:       $425.00 (US dollars)
Sent by email.


Payment methods accepted
Company check, wire transfer, and money orders
Purchase Orders/Terms Net 7: when your company has a web site
Credit Cards: Visa, MasterCard, and American Express
Government purchases: Seller is CCR listed as ISO 9000 Checklist


You may place an order by phone:
US Phone Number: (408) 371-9995 (PST)
Delivery: Upon placement of order.


Or, use the Order Form
Click here to use the Order Form.
Delivery: within 24 hours

Discounted price when you purchase the Checklist Package and the Corrective Action Package
Corrective Action Package - regular price is $250.00
Checklist Package - regular price is $425.00
Price for both on the Order Form is: $575.00 (save $100.00 when you order both packages)



Orders From Outside the US
Product:   ISO 9001:2008 Checklist Package (35 files)
Price:       $425.00 (US dollars)
Sent by Email.


Currency converter, click here.

Payment methods accepted
Company check, wire transfer, and money order, and Western Union (in US dollars)
Credit cards: Visa, MasterCard, and American Express


Order Form
Click here to use the Order Form.
Delivery: within 24 hours

Discounted price when you purchase the Checklist Package and the Corrective Action Package
Corrective Action Package - regular price is $250.00
Checklist Package - regular price is $425.00
Price for both on the Order Form is: $575.00 (save $100.00 when you order both packages)



Supplier Information
ISO 9000 Checklist
3575 S. Bascom Ave. # 2
Campbell, CA 95008  USA
Phone: (408) 371-9995

For information, contact:   Jane Birkenstock
Phone:   (408) 371-9995
Email:  


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ISO 9000 Checklist
3575 S. Bascom Ave. # 2
Campbell, CA 95008 USA

© 2014 ISO 9000 Checklist
Last Updated: January 28, 2014