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ISO 9001 Auditor
Training Course
- 2 or 3 days


ISO 9001 Auditor
Training Course
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ISO 9001 2008
Checklist

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ISO 9001:2008 Auditor Training Course Materials

These materials allow you to train your own auditors to conduct process audits.

This site also offers a 3-day Internal Auditor Course here.

Available in US and A4 format.

Click here to view the Audit Steps Card.   This single page ties the course together. Auditors use this page as a guide until they know the steps of the audit.

Additional samples are provided below so you may evaluate the actual content of the Auditor Training Course.


The Auditor Training Course includes:
  • a Trainer Manual
  • 3 manuals that are used for Auditor training

  • An ISO 9001:2008 Checklist for each clause (topic) in the standard

  • Forms that are used to plan, conduct, and report audits

  • a written explanation of the ISO 9001:2008 requirements on an Adobe PDF file with 103 Exhibit documents

  • the original Microsoft Word and Excel files for the 103 documents that illustrate the ISO 9001:2008 standard.   Most of these documents are forms that include the requirements of the standard.
  • Training certificates for Internal Auditors

  • Trainer Certificate for the Trainer (identifies that you have expert
    knowledge on the standard and have trained internal auditors)

  • This site offers a 3-day web based Internal Auditor Training course. After purchase of the training materials, the Trainer may attend this course at a reduced price to see the course materials presented. This may speed review of the materials for those who are new to the standard and to auditing.
Features

  • This Auditor Training Course assumes no prior knowledge of auditing and the ISO 9001:2008 standard

  • The course can be taught on consecutive days or in sections on non-consecutive days.

  • The course is structured so different training approaches can be used. Approaches include (1) all classroom training, (2) reading assignments followed by classroom review sessions, and (3) self-learning with one or more review sessions. Approach 2 is used most frequently.

  • The course explains how to conduct a process audit and how to audit documented and undocumented processes.

  • Forms have built-in features that ensure that everything that should be checked is included in the audit.

  • Documents and forms may be edited to match the titles, terminology, and methods used by your organization.

  • The written explanation of what the ISO requirements mean may be placed on your computer network system. This allows all computer users to have access to this information.

  • These materials include the following content:
    -   Understanding the ISO 9001:2008 standard
    -   Forms for implementing the standard
    -   Management Representative Training
    -   Employee Training
    -   Internal Auditor Training (Process Auditing)
    -   Lead Auditor Training (this content is in the Trainer Manual)

  • RABQSA compliant. This course meets RABQSA Internal Auditor Training Course requirements for course objectives, course content, training methods, and student evaluation defined in RABQSA TP5.INTRNL 1 January 2005.

Benefits

  • You may train as many auditors as you want to train who are employees at the Site License location.

  • All materials needed to set up an audit program and train auditors are included in this training course.

  • You may use the documents and forms (that illustrate the ISO requirements) as part of your quality system if you do not already have similar documents.

  • This training course can reduce your cost for training auditors. How? The course materials can be used over the term of the standard. The useful life of this training course extends to the year 2016 (6 years). Most organizations will need to replace audit team members during this 6-year time period.

These course materials are for:

  • Internal Auditors, the Audit Program Manager, the Management Representative and anyone tasked to implement an ISO 9001 quality system.

  • Someone who is newly assigned to manage the audit program. These materials replace the need for Lead Auditor Training.

  • Organizations that want to save money and train their own auditors

  • Organizations that sign up to send a trainee(s) to a public course and the course is cancelled.

  • Organizations that provided training for auditors and the training was not effective.

    Note: Many auditor training courses are not effective because:

    --   the course used PowerPoint slides - the equivalent of
          irretrievable sound bites

    --   the course did not provide a written explanation of what
          the ISO requirements mean

    --   the course did not provide audit checklists, reporting forms
          and samples of how to complete them

    --   the course did not include how to conduct process audits

    This training course corrects all of the above situations.



18 Sample Documents from the Auditor Training Course
Adobe Reader 9.0 or later is needed to view sample documents.
Download from Adobe site if needed.

Click on the following links to view sample documents from the Auditor Training Course.


Auditor Manual Samples

Manual 1 Requirements Explained and Manual 2 - Exhibits

Trainer Manual Samples

Agenda and 3 Methods for Presenting Course

Chart - This Auditor Course Compared to Publicly Offered Courses

Testimonials and User List

Complete list of documents in this course

Training Course FAQ

Cost Justification



The Author
The author of this training course, Jane Birkenstock, has worked with the ISO 9001 standard since 1992.  Ms. Birkenstock has experience working in manufacturing and service industries and began her career as a teacher.  The author wrote the first version of this course in 1994 and has continually improved the course.

The author's goal for this training course was to fully explain what the ISO requirements mean in layman's terms and to clearly describe how to conduct a process audit.

Customer Requirements for the Product
500 Directors of Quality provided 37 requirements for the training course. All these requirements were met. "Do it all for me" was a requirement stated by all 500 who were surveyed. The author met this requirement wherever possible.

Ernst and Young and Price Waterhouse Coopers purchased the Checklist and audit forms that are included in this course.



Requirements and Site License

Software:   Microsoft® Word 2000 and Excel 2000 (or later versions);
Adobe® Acrobat Reader 9.1 (or later) available for free from the Adobe website
Operating system:   Windows 2000 (and later versions), ME, XP, Vista and network systems
File and paper size:   Available in US (8 1/2 X 11") version or A4 (210 X 297 mm) version


Site License:  Purchase of this product indicates that you have read and agree to the terms of the Site License Agreement. A site is defined as a single location with up to 400 employees. You may request a quote for a multiple site license or for a site that has more than 400 employees. The Site License limits the use of this product to the Site License Holder's internal business purposes of quality system management, and for training employees who are employed at the site license location. You may print out a copy of the Site License Agreement. Links to product samples are provided on this web page.
All sales are final.
Site License Agreement  (US format)
Site License Agreement  (A4 format)

For a Site with more than 400 employees: Click here to request quote.

Multiple Site License: Click here to request a quote.




Product Description
Product Name:   ISO 9001:2008 Auditor Training Course and Forms  by Jane M. Birkenstock © 2009 ISO 9000 Checklist

Includes:
(a)  Manual 1 - Requirements Explained
      1 MASTER Copy in a ring binder / photocopy ready.
      Plus file in Adobe PDF format

(b)  Manual 2 - Exhibits
      1 MASTER copy in a ring binder / photocopy ready
      Plus files in Adobe PDF printable
      format and in standard, Microsoft Word and Excel formats

(c)  Auditor Manual
      1 MASTER copy in a ring binder / photocopy ready
      Plus files in MS Word and Excel format

(d)  Trainer Manual
      1 printed copy in a ring binder plus files in MS Word and Excel format

(e)   ISO 9001:2008 Checklist, Process Audit Checklist, and forms
       (included in the Auditor Manual)

Delivery: The price of shipping options is provided before the customer makes payment.

Customer Service: Offered by phone or email.
The Trainer may call for a review of the materials upon receipt of product.

Option: See the Course Presented after Purchase of the Course Materials
Trainers who would like to see the course presented may attend the 3-day Internal Auditor Training Course that is offered on this site for a reduced price. See the 3-day Internal Auditor Course schedule here.


Site License Price: $2,300.00 (USD)
Plus Shipping and Handling

(A Site License is for a single location with up to 400 employees)

For a Site with more than 400 employees: Click here to request quote.
For a Multiple Site License: Click here to request a quote.


Currency Converter
Click here to determine cost using a currency converter.


Orders from Outside the US

Payment methods accepted
Wire transfer to Seller's bank account or money order (in US Dollars)
Request wire transfer information on the Order Form.


Credit cards: Visa, MasterCard, and American Express (with Seller's approval)
Seller will add credit card fee of 3.5% (.035) to the total price (including shipping) when you select payment by credit card.

Order Form
Click here to use the Order Form.



US and Canada Orders

Payment methods accepted
Company check (preferred for US buyers), and wire transfer
Purchase orders - inquire about terms
Credit cards: Visa, MasterCard, and American Express
Seller will add credit card fee of 3.5% (.035) to the total price (including shipping) when you select payment by credit card.

Government purchases: Seller is CCR listed as ISO 9000 Checklist


You may place an order by phone:
US Phone Number: (408) 371-9995 (PST)
We will confirm the total cost including shipping.
Delivery Time: Delivery time is based on the UPS shipping option you select.
Your order will ship within 24 hours of order placement.


Or, use the Order Form
Click here to use the Order Form.
Delivery Time: According to the UPS shipping option you select.


Supplier Information
ISO 9000 Checklist
3575 S. Bascom Ave. # 2
Campbell, CA 95008  USA
Phone: (408) 371-9995

For information, contact:   Jane Birkenstock
Phone:   (408) 371-9995
Email:  



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ISO 9000 Checklist
3575 S. Bascom Ave. # 2
Campbell, CA 95008 USA

© 2014 ISO 9000 Checklist
Last updated January 3, 2014